Comments on: Why Media Temple Sucks, or How to Save Money on Web Hosting

By: A Dear John Letter to MediaTemple | Moving On Up a Little Higher

A Dear John Letter to MediaTemple | Moving On Up a Little Higher — Sun, 11 Dec 2011 22:12:39 +0000

[…] how sucky MediaTemple is. In fact, when you take a look at what others are saying about you, it is pretty obvious that your forays into the hosting industry is just one big mistake for consumers. My […]

By: (mt) Sara

(mt) Sara — Thu, 01 Dec 2011 15:48:56 +0000

@A New MT Customer

Hi there! Sorry to see you’re having trouble and that I found your comment a bit late. If you have any concerns, please contact us ASAP via phone, support request, or Twitter. We’d love to hear you out and offer some help!

By: A new MT Customer

A new MT Customer — Tue, 15 Nov 2011 12:06:41 +0000

I’m interested why so many of the MT reviews on there have been removed? We’ve been with MT for 6 days and already having issues!

By: A new MT Customer

A new MT Customer — Tue, 15 Nov 2011 12:05:20 +0000

Dan, We have just signed up with MT, 6 days in were having problems… has your review been moved at all? We’d be interested in having a read if its still around.

P**ved off with (MT) already!

By: SebinNZ

SebinNZ — Mon, 19 Sep 2011 04:30:17 +0000

Oh my god… I’ve been a week now with Rackspace Cloud after being 3 (miserable) years with Mediatemple, and the speed is UN-BE-LI-VEABLE!
All the 3 years spent on the DV ‘EXTREME’ version of MEDIATEMPLE offer (so supposed to be the top of their virtual servers…) I had thousands of downtime, slow processing, solr issues etc. I have lost tens of thousands (if not hundreds of thousands) of dollars on loss of business + cost of maintenance with my developers trying to find out what was wrong with our scripts or with our CMS etc.
Of course support @ Mediatemple alsways said it was our scripts and never the server. But now that we are with a new host, we find out that there was no problem. The load/resources issues were with THEM!

One simple advise: DON’T GO WITH MEDIATEMPLE if you are a sane website owner!

By: NewSpark

NewSpark — Fri, 01 Jul 2011 03:43:42 +0000

Started with Hostmonster but was left becuase I could not use Drush (Drupal Shell). Recently left ANhosting because sites are slow and Drush doesn’t work very well.
Just signed up for MediaTemple DV for $40/month (promo discount) and I have my fingers crossed that it will work well. The thing is, with root access, at least I won’t be limited with I can use.

By: Florin Munteanu

Florin Munteanu — Sun, 19 Jun 2011 15:49:13 +0000

I used mediatemple for my drupal websites, it was horrible. I moved my bussines to a vps from wiredtree and I have now almost 2 years of uptime.

By: DIS

DIS — Sun, 03 Apr 2011 16:50:27 +0000

OK after experience a horrible experience with Media Temple, did some research and found this article. I’ve been with many hosting companies through out the years and I believe every SHARED hosting companies have problems I come to expect it once in a while. But with MT, I have to wait many hours to resolve any problems. After opening a DV account with them I noticed right a way how slow my websites were loading but FTP speeds were noticeably faster. Then had various problems couldn’t access plesk and took 20 hrs for a response. Totalluy unacceptable. I’ve been with cheaper companies that had better support.

Stay away from MT. I know they have some big name clients but I think that they pay attention to their high end clients as far as their GS or DV service from what I’ve heard, they are terrible.

By: bob

bob — Wed, 30 Mar 2011 02:40:09 +0000

I used to work at media temple.. theres a couple smart guys there, but they have a really high churn rate.. always new guys cuz doods always be quitting.. that must say something.. and damn they all smoke .. too may cigarette breaks.. probably why they take so long to respond to emails..theyre never at their desk :)

By: bob

bob — Wed, 30 Mar 2011 02:38:43 +0000

By: Dan

Dan — Wed, 03 Nov 2010 01:11:41 +0000

This is no exaggeration! Stay away from the grid. Don’t trust this company!!

Search for “media temple latency” or something else along those lines.

Former customer, ~3 years on the grid, about 7 overall. My full review:
http://www.newlocalmedia.com/blog/107-host-review-media-temple.html

By: Jerry Arsenault

Jerry Arsenault — Mon, 01 Nov 2010 19:19:35 +0000

I have to say MT is the worst host I have ever had the displeasure of dealing with.

I finally got my client site off their servers this past weekend. We were on the horrid and infamous cluster .03. This Past month of October 2010 our company website went down more than 6 times!!! We have had rampant 403 errors, and database connection failures, and slow load times of up to 30 seconds.

During testing we also Identified that their MySQL server was a huge bottle neck.

MT is truly an example of all glitz and no guts. The prestige and designer cool they project is canceled out completely by their bad service (20+ hours for a support ticket) which is usually nothing more than a canned response. I have rarely been given a direct and human answer to a question on support always a cut and paste job that doesn’t directly address the issue. We have been plagued from the outset by bad performance.

I have one client left on their servers who is not experiencing nearly as bad a time, but I will move them soon as well to avoid the unpleasant experiencing of being at their non existent support mercy if and when an issue does arise.